GR cameras are not dustproof so there is the possibility that dust could enter the camera. The sensor can be cleaned at our authorised service centre.
We recommend to contact our service partner before sending the camera as fees may apply. If you reside in the UK please find below the address of our service partner.
(Note: Sensor cleaning is not possible on the GR Digital camera models.)
John Pye Technical
39-40 Marchington Industrial Estate
Stubby Lane
Uttoxeter
ST14 8LP
Email jptechadmin@johnpye.co.uk
Open hours 08:30 - 17:00
RICOH has a network of service partners throughout Europe. Locate the nearest one to you.