I have an order in process can I cancel it? 11 October 2022 15:11 Updated If your order has been shipped you cannot cancel it, you will need to collect it and ask for a return. If your order hasn’t been shipped yet please contact us via our contact form. Related articles I have received my order but something is damaged, what should I do? How can I track my order? What is the price of a delivery? What are the conditions if I want to return my order? Where can I follow the processing of my order?